But for many years, the company didn’t confirm that employees who handle money transfers had the correct - or current - training before they started processing transactions. The FTC says that a single Walmart employee could process hundreds of thousands of dollars of customer financial transactions a day. The company didn’t consistently post warning signs, put out fraud awareness brochures, or use the required money transfer “send” forms with front-page fraud warnings.įor years, according to the FTC, Walmart even looked the other way when scammers picked up money at stores. According to the FTC, many Walmart locations didn’t display or give people information about potential fraud, which could have stopped them from sending money to a scammer. The FTC says Walmart has known for many years that scammers use its locations to get money for grandparent, romance, and other scams, but it didn’t properly warn people or train its employees to prevent fraud. And that’s why the FTC is suing Walmart in federal court. That’s why money transfer businesses like Walmart need to warn people about fraud risks and train employees to spot scams. In other words, scammers are asking for wire transfers. Scammers want payments that are quick, anonymous, and tough to reverse.
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